Frequently Asked Questions
Everything you need to know about shopping at KAPAVER Official Store.
How long does shipping take for my order?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the country.
What is your return and exchange policy?
We offer a 7-day return and replacement policy for manufacturing defects. Please ensure the product is in its original packaging with all accessories included.
Are KAPAVER products covered by a warranty?
Yes, all our premium cases and accessories come with a limited manufacturer warranty. You can register your product on our website to activate your coverage.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets to ensure a seamless checkout experience.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your delivery in real-time.
Are your cases compatible with wireless charging?
Most KAPAVER rugged cases are designed to be thin enough to support Qi-standard wireless charging without needing to remove the cover.